News and Press

Online editing company committed to customer satisfaction with Better Business Bureau accreditation

January 1, 2006

The Better Business Bureau Logo. has been
accepted by the Better
Business Bureau.

Our company president, Chandra Clarke, announced today that we have qualified for membership in the Better Business Bureau.

"We see the Bureau's action as verification of the business practices to which we have adhered since the company was founded in 1997," said Vice-president Terence Johnson.

The action reflects our consistent commitment to the authors and business writers who use our online editing and proofreading services. We have also qualified for the Bureau's Online Reliability Program, which requires applicants with a significant online presence to meet a number of requirements for exceptional customer satisfaction. Criteria include practices such as honesty in advertising, satisfactory customer complaint handling, and consistent and considerate protection of private customer information.


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