Jobs

Jobs at Scribendi

 

Join the World's Fastest Growing Community of Professional Editors

 

Founded in 1997, Scribendi is a pioneering internet-based language company that offers document revision services to clients in all sectors, including business, academia, and publishing. For 20 years, we have cultivated our reputation as a leader in the editing and proofreading industry. Today, Scribendi is a fast-growing, profitable online company with a network of 400 professional freelance editors, processing hundreds of orders per day. In 2018, Scribendi launched Scribendi.ai, our artificial intelligence and machine learning arm that is creating tools to improve our customer experience and enhance our human editors’ skills.

Headquartered in Chatham, Ontario and opening offices in Montreal, Quebec, we boast a collaborative corporate culture that encourages creativity and innovation. We value our employees and empower them with opportunities to learn and experiment with new technologies and industry best practices, ensuring they continually build their skill sets and remain challenged.

We work hard but also emphasize work–life balance: we offer flexible work schedules, comprehensive medical and dental benefits, a wellness allowance, an employee assistance plan, personal and vacation time, opportunities to make meaningful contributions to the community, and monthly social gatherings.

As a global company, we offer three equally beneficial options, depending on the position: working at our corporate headquarters in Chatham, Ontario, working at our new offices in Montreal, Quebec, or working as a freelancer from the comfort of your home.

Scribendi is committed to equal opportunity employment. If you require accommodation during the recruitment and selection process, please let us know.

In-house Positions

In-house Editor/Proofreader

Scribendi, the leading online language services company, is seeking an experienced In-house Editor/Proofreader to join our team. At Scribendi, you will join a small group of forward-thinking, friendly, team-oriented individuals working in a fast-paced, positive environment.

In this role, you will spend your days working on a broad range of documents, including technical, scientific, and medical materials, especially those written by ESL speakers. You'll have a hand in managing the day-to-day editorial responsibilities, using your skills and expertise to monitor workflow and to provide support to remote staff. You will also have the opportunity to work with the marketing department in researching and developing content for the company and to take on special projects that will allow you to use your creativity and writing skills.

If you love language and want to help make the world a better place, one comma at a time, then this job is for you!

Who you are:

(Required)

  • Bachelor's degree; master's degree and/or professional experience preferred
  • Excellent reading comprehension skills and an eye for detail
  • Ability to work accurately, but above all, quickly, as we have strict throughput requirements to meet our clients' needs
  • Excellent writing and research skills and a desire to use them in a professional capacity
  • A strong desire for professional development and the ability to show initiative
  • Ability to work independently and as part of a team
  • An open communication style
  • An average editing/proofreading speed of 1,000–1,500 words per hour
  • In-depth knowledge of one or more style guides (e.g., APA, the Chicago Manual of Style) is an asset
What you will do:
  • Edit and proofread a broad range of documents, including technical, scientific, and medical materials
  • Manage the day-to-day editorial workflow
  • Work with the marketing department to research topics and complete special projects
  • Enjoy a competitive wage, comprehensive health and dental benefits, paid training, a wellness stipend, and a flexible schedule
  • Work full-time on weekdays, weekends, evenings, and holidays under a 12-month contract with the potential to become permanent
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Senior Editor

Scribendi is seeking a Senior Editor to manage our growing editorial team in Chatham, Ontario, in order to fulfill our core promise of providing clients with high-quality editing. We are searching for an experienced editor and driven, decisive leader who will be able to manage editorial quality throughout the business, which includes not only our in-house editors but also our worldwide roster of freelancers. You must be an exceptional editor with sound judgment, have a proven ability to positively influence others, and have strong analytical skills.

Are you a talented editorial manager looking to lead a team to new heights? Do you have a passion for editing and motivation to succeed? If you are, this opportunity is for you!

Who you are:
  • A Bachelor’s Degree and, preferably, a graduate degree (English, Creative Writing, Publishing, Journalism, Linguistics, or a comparable program)
  • A minimum of five years of experience in editing, writing, document production, or language teaching
  • A strong desire to assist others with their growth and development in the editing field
  • An in-depth knowledge of multiple style guides (APA, MLA, CMOS, etc.)
  • Experience with developing training programs and ensuring their successful implementation
  • A history of creating and maintaining working relationships, being receptive to feedback and input from others, and applying changes quickly and accurately
What you will do:
  • Train and mentor in-house editorial staff to improve quality and efficiency
  • Ensure quality and consistency across the editorial teams by monitoring editors, improving processes, and updating standards
  • Manage the quality-assurance function of the company
  • Evaluate freelance work through quality evaluations
  • Lead the quality department with a continual eye for improvement
  • Develop competency-based training in accordance with industry standards
  • Collaborate on strategic initiatives
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Customer Relationship Specialist

Scribendi, a leading online language services company, is seeking an ambitious Customer Relationship Specialist to join our team. At Scribendi, you will join a small group of forward-thinking, friendly, team-oriented individuals working in a fast-paced, positive environment. In this role, you will be responsible for supporting our clients, freelance editors, and in-house staff by providing exceptional customer service.

You will multitask throughout the day by managing emails, the telephone system, and our company-specific computer programs. This role is for a self-starter with strong initiative, good communication skills, a good work ethic, and the desire to ensure that the needs of our clients and staff are met.

If you have the desire to begin your career with an ambitious online company, then this job is for you!

Who you are:

(Required)

  • Have a working knowledge of various programs and document types (Microsoft Word, PDF, OpenOffice, Microsoft Excel etc.)
  • Possess excellent reading, writing, and communication skills
  • Have strong multitasking skills with the confidence to make decisions independently
  • Able to think outside the box, read between the lines, and think on your feet in high-pressure situations
  • Can work independently and follow instructions to manage a full scope of responsibilities with minimal supervision
  • Possess resourcefulness and a problem-solving aptitude
  • Have a good sense of humor
  • Can take initiative and make suggestions to improve processes and ensure an excellent client experience
  • Have the desire to expand your skills beyond customer service in order to grow with the company

 (Preferred)

  • Have a college or university degree
What you will do:
  • Work a combination of days, afternoons, weekends, and holidays, as provided in a monthly schedule
  • Efficiently and accurately monitor email-based communication with clients and staff
  • Monitor the telephone system and field calls as required
  • Multitask and balance various client/staff questions and issues and handle them according to company guidelines
  • Complete a daily task list while balancing assigned office duties
  • Follow ISO-certified processes to provide an exceptional customer service experience for clients and staff
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Operations Assistant

Want to gain operations experience in a growing ecommerce company? Scribendi is looking to hire an Operations Assistant to join our dynamic team at the head office in Chatham, Ontario. The team at Scribendi is passionate about the written word and enjoys a positive and supportive environment where it can tackle interesting challenges. If you have an analytical mindset and are looking for hands-on operational experience, this is the opportunity for you.

Who you are:
  • A bachelor's degree
  • The ability to work accurately and quickly, as we often have strict deadlines to meet (with expectant clients on the other end)
  • Initiative and a willingness to learn
  • Exceptional organizational skills
  • Experience in writing and editing
What you will do:
  • Prioritize the day-to-day editorial workflow using Scribendi's proprietary AI tools
  • Coordinate with other departments on prioritizing workloads
  • Work full time (including weekend, evening, and holiday shifts)
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Human Resources Assistant

Scribendi, an award-winning, Internet-based language company, is seeking a full-time Human Resources (HR) Assistant to join our dynamic team at our head office in Chatham, Ontario. We are looking for a creative, energetic person who is motivated to further their HR career and play a key role in attracting the top talent to help us grow our business. You'll be involved in all aspects of the recruitment process and will participate in the creation of HR programs.

If you'd like to become part of a team that is committed to continual improvement and driven by innovation and growth, this opportunity is for you!

Who you are:
  • A degree/diploma in human resource management/business administration
  • One or more years of experience in customer service/administration in an office environment
  • Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, and Outlook)
  • The proven ability to multitask and prioritize effectively based on business demands
  • Strong interpersonal, written, and verbal communication skills
  • Effective time management and organizational abilities
  • The ability to thrive in a quickly changing environment
What you will do:
  • Undertake recruitment efforts, including:
    • Posting job ads and reviewing resumes and job applications
    • Scheduling job interviews and assisting in the interview process
    • Creating a pipeline of potential job candidates
    • Completing background and reference checks and preparing employee files
  • Update policies and procedures
  • Network and attend job fairs and events
  • Assist with payroll
  • Liaise with colleges and universities to discover student placement opportunities
  • Schedule employees and maintain attendance records
  • Prepare and handle confidential documentation
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Digital Marketer

Scribendi is seeking an enthusiastic, motivated, analytical, and results-driven go-getter to join our marketing team. We are looking for a passionate individual who wants to advance their career in marketing by working in a dynamic e-commerce company.

On a day-to-day basis, you will solve digital marketing challenges that involve email marketing, social media, branding, search engine optimization, and other technical marketing activities. As part of Scribendi's marketing team, you will help to shape the brand's voice and build stronger relationships with our customers. If you want to gain experience and start or advance your marketing career, this job is for you!

Who you are:

(Required)

  • Have a bachelor's degree in marketing, computer science, or a related field OR at least one year of experience in an entry-level marketing role
  • Have familiarity with Google Analytics and Google Ads
  • Have familiarity with basic SEO strategies and techniques
  • Have an understanding of search engine technologies and algorithms
  • Have a strong analytical mindset and the ability to synthesize data into business insights

 (Preferred)

  • Have experience with social media and search advertising
  • Have experience with keyword research
  • Have familiarity with common digital marketing tools and platforms (e.g., Mailchimp, Hootsuite, SEMrush, or other tools with similar functionality)
  • Have familiarity/comfort with basic HTML (you won't need to do any web design, but you may be asked to add content to an existing page)
  • While Scribendi works primarily in English, ability in other languages, particularly Chinese, is an asset
What you will do:
  • Be responsible for a variety of weekly marketing tasks (social media monitoring, email list maintenance, PPC campaign monitoring, etc.)
  • Work with the Marketing Manager and the rest of the marketing team to develop and implement marketing strategies and tactics
  • Monitor and analyze SEO tracking and reporting
  • Continually seek out additional opportunities and new methods to advance the Scribendi brand in the marketplace
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

C# Software Developer

Are you passionate about solving complex technical problems? Scribendi is seeking an enthusiastic expert developer to join our growing team as a C# Software Developer. This crucial hands-on role is responsible for engineering and enhancing the Scribendi accelerator, which uses our proprietary AI technology to help professional English editors enhance their productivity by handling repetitive tasks at maximum efficiency. With this role, you will be able to leverage your C# development skills to implement and create innovative solutions as the product lead.

If you are a motivated quick learner who enjoys developing in C#, this is the opportunity for you!

Who you are:
  • Bachelor's degree in a computer-related discipline (preferred)
  • 3+ years of professional development experience
  • Proficient in C#
  • Self-motivated and able to operate in a dynamic and fast-paced environment
  • Strong organizational skills and excellent attention to detail
What you will do:
  • Take charge of our Scribendi accelerator application and identify issues and implement solutions to optimize performance and maintain good user experience
  • Design, develop, test, debug, deploy, and maintain new features and enhancements as part of the development team
  • Execute tasks in a timely manner for all projects
  • Recommend processes and technologies to drive continuous improvement within the IT department and Scribendi as a whole
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Web Application Developer

We are seeking a versatile Web Application Developer to join our IT team. At Scribendi, you will participate in mission-critical projects and join a small group of forward-thinking software developers working in an agile environment.

You will work with cutting-edge technologies, learn how they are applied in the ecommerce sector, and collaborate extensively with stakeholders and the development team to achieve ambitious goals.

This role is for a fearless self-starter with good communication skills, work ethic, and the ability to participate in all aspects of the software development lifecycle. If you dream of creating software that can quickly have a real impact, this job is for you.

Our team style:
  • We are a small team of developers working in a profitable and rapidly growing company
  • We strive to be innovative and fast-moving and are passionate about getting things done right
  • We work collaboratively to grow and learn together 
  • We are not afraid of difficult problems but carefully choose what we spend time on 
What you will do:
  • Develop high-volume, highly available, and distributed production web applications
  • Provide technical guidance, support, and technical mentorship to other members of the software development team, including code and documentation reviews
  • Provide input on infrastructure design for highly available and scalable production applications
Who you are:
  • Have a minimum of three years of professional experience deploying software in production environments
  • Ability to write high-quality code that promotes reuse and readability and uses current best practices
  • Strong grasp of relational database systems, OOP, MVC web frameworks, and web application security principles
  • Have a good sense of humour

 (Preferred)

  • Act as a Technical Lead as required, including but not limited to assisting the project lead in allocating tasks to team members and exercising initiative and sound judgment in the execution of project plans and schedules
  • Experience developing high-volume, highly available, and distributed production applications using microservices and containerization technologies, such as Docker and Kubernetes
  • Have high-level knowledge of the DevOps development lifecycle and software development methodologies
Technologies we use:
  • HTML5, CSS3, SASS
  • JavaScript, jQuery
  • PHP, C#, Python, Perl, Node.js
  • MySQL, MongoDB, Redis, Doctrine
  • Twig, Smarty, Jade
  • Apache, Nginx, Linux
  • SVN, Git, Bitbucket
  • Symfony, Wordpress, Bootstrap, Composer, Laravel
  • Microservices, Docker, Kubernetes, RabbitMQ
  • Google Cloud Platform (GCP)
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Product Manager - Artificial Intelligence

Scribendi, an online language company, is seeking a Product Manager specializing in Artificial Intelligence (AI). You will develop and execute a successful strategy for our award-winning AI technology. The ideal candidate is a disciplined product manager with keen business acumen and operational experience. You also have a sound understanding of ecommerce business models and experience in sophisticated data analysis. You will use your passion for technology and solving customer problems to develop and drive product roadmaps within a small, results-driven organization. If you are a competitive self-starter searching for an exciting AI development role, this may be the opportunity for you!

Who you are:
  • MSc in a scientific field
  • A history of successfully executing projects in information and data processing
  • Outstanding verbal and written English communication skills
  • A clear understanding of machine learning
  • Ability to thrive in an ever-changing environment to deliver services with a broad business impact
  • Ability to work with unpredictability and loosely defined problems
  • A passion for participating in the AI revolution to help companies transform their business by incorporating AI into their operations
What you will do:
  • Collaborate with the development team and senior management to develop and implement an AI strategy
  • Drive the AI product roadmap, prioritize market opportunities based on impact and alignment with our long-term strategy, and translate those opportunities into features and projects with the development team
  • Tackle difficult, open-ended problems and determine how to implement solutions across the organization
  • Develop partnerships with related technology companies
  • Communicate with potential clients to understand their needs and how we can meet them
  • Take responsibility for prospective and qualifying sales opportunities for Scribendi AI's language technologies
  • Keep up with AI trends by attending educational workshops, reviewing professional publications, and participating in professional societies and events
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Machine Learning Engineer

We are seeking a dynamic, innovative thinker who is looking for a tremendous opportunity to solve some of the language industry’s most exciting problems. You will be a key member of a small and versatile team.

If you are determined to show the world the power of natural language processing and you revel in the opportunity to execute a project from start to finish, this is the job for you!

Our team style:
  • We are a small team of developers working in a profitable and rapidly growing company
  • We strive to be innovative and fast-moving and are passionate about getting things done right
  • We work collaboratively to grow and learn together 
  • We are not afraid of difficult problems but carefully choose what we spend time on 
What you will do:
  • Implement automated processes to efficiently deploy deep-learning models in production
  • Collaborate with IT and software development engineers
  • Research, design, implement, and validate cutting-edge algorithms to analyze diverse sources of data to achieve targeted outcomes
  • Perform data studies of new and diverse data sources
  • Conduct modeling and experimental design
  • Test and validate predictive models
  • Design, modify, and build new data processes
  • Generate algorithms and create computer models
  • Implement new or enhanced software, designed to access and handle data more efficiently
Who you are:
  • M.Sc. or Ph.D. in Computer Science (or similar) with two years of industry experience in machine learning/deep learning
  • Experience in deploying deep-learning models in production
  • Experience with one or more general purpose programming language, including but not limited to Java, Lua, and Python, as well as experience with the Torch, Tensorflow, Pytorch, and Theano frameworks
  • Ability to write clear, concise, well-structured, and well-organized code
  • Strong communication skills (orally and in writing)
  • Experience with microservice architecture
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Freelance Positions

Freelance Editor/Proofreader

A yellow background with the words "Free Your Freelance with Scribendi.com."
Check out our
Free Your Freelance
infographic!

As one of our talented freelance editors, you'll have the ability to work from home while choosing the types of assignments that interest you and editing completely on your own schedule. Our transparent, per-order pricing makes it clear how much a job is worth before you accept it. You can interact with both in-house staff and other freelancers through our online forums, and you'll also receive incentives that can be redeemed at online retailers. You won't have any of the hassles of bidding or pitching to clients, and you will be paid promptly.

Working with Scribendi requires a moderate level of computer and Internet knowledge. You need to be comfortable downloading and uploading files, saving and finding files on your computer, transferring files, renaming files, and using a website interface. You should have a good working knowledge of the major document file formats and their associated software programs. Some ability to troubleshoot technical problems is also helpful.

Standard:

  • A university degree in a relevant field
  • At least three years of experience in editing, writing, document production, or language teaching
  • Native-level English ability
  • Excellent reading comprehension skills and the ability to follow written instructions and work independently
  • Be absolutely fanatical about meeting deadlines
  • An average editing/proofreading speed of 1,000–1,500 words per hour
  • Microsoft Word 2010 or later on a secure PC (not Mac) computer
  • Broadband/high-speed Internet access
  • The ability to accept payments in your own account in US dollars 
  • Must not reside in the US States of California, New York, Massachusetts, Illinois, Colorado, New Jersey, Wyoming, South Dakota, West Virginia, Hawaii, New Mexico, or New Hampshire.

Preferred:

  • A graduate degree in a relevant field
  • Access to additional word processing/document production software (e.g., Open Office, LaTeX, Acrobat, Final Draft, Publisher, PageMaker)
  • In-depth knowledge of one or more style guides (e.g., Chicago Manual of Style, Turabian, APA)

*Please note that all freelance editors are independent contractors for Scribendi. You should be aware that certain geographies require that specific requirements be fulfilled, such as having your own business or filing forms, to be considered an independent contractor. We recommend checking into this matter for your place of residence before starting the application. 

Please note that applications for the freelance position are NOT accepted by email. Please do not call or email for more information or to discuss an application. Please read the FAQ before applying, and please note that only those selected for evaluation will be contacted. 

 Apply Now


Image that says, "Proud to be a part of Chatham-Kent. Cultivating Growth, Shore to Shore.