Jobs

Jobs at Scribendi

 

Join the World's Fastest Growing Community of Professional Editors

 

Scribendi is the world's leading provider of professional editing and proofreading services. Our company mission is to help writers reach their highest potential and achieve their goals. Headquartered in Chatham, Ontario, we offer a corporate culture that promotes collaboration and encourages creativity and innovation. This is your chance to join an energetic and motivated team in an inviting environment founded on flexibility and continuous learning.

As a global company, we offer two equally beneficial employment options: working at our corporate headquarters in Chatham, Ontario, or working remotely from the comfort of your home.

Scribendi is committed to equal opportunity employment. If you require accommodation during the recruitment and selection process, please let us know.

In-house Positions

In-house Editor/Proofreader

Scribendi, the leading online language services company, is seeking an experienced In-house Editor/Proofreader to join our team. At Scribendi, you will join a small group of forward-thinking, friendly, team-oriented individuals working in a fast-paced, positive environment.

In this role, you will spend your days working on a broad range of documents, including technical, scientific, and medical materials, especially those written by ESL speakers. You'll have a hand in managing the day-to-day editorial responsibilities, using your skills and expertise to monitor workflow and to provide support to remote staff. You will also have the opportunity to work with the marketing department in researching and developing content for the company and to take on special projects that will allow you to use your creativity and writing skills.

If you love language and want to help make the world a better place, one comma at a time, then this job is for you!

Who you are:

(Required)

  • Bachelor's degree; master's degree and/or professional experience preferred
  • Excellent reading comprehension skills and an eye for detail
  • Ability to work accurately, but above all, quickly, as we have strict throughput requirements to meet our clients' needs
  • Excellent writing and research skills and a desire to use them in a professional capacity
  • A strong desire for professional development and the ability to show initiative
  • Ability to work independently and as part of a team
  • An open communication style
  • An average editing/proofreading speed of 1,000–1,500 words per hour
  • In-depth knowledge of one or more style guides (e.g., APA, the Chicago Manual of Style) is an asset
What you will do:
  • Edit and proofread a broad range of documents, including technical, scientific, and medical materials
  • Manage the day-to-day editorial workflow
  • Work with the marketing department to research topics and complete special projects
  • Enjoy a competitive wage, comprehensive health and dental benefits, paid training, a wellness stipend, and a flexible schedule
  • Work full-time on weekdays, weekends, evenings, and holidays under a 12-month contract with the potential to become permanent
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Customer Relationship Specialist

Scribendi, a leading online language services company, is seeking an ambitious Customer Relationship Specialist to join our team. At Scribendi, you will join a small group of forward-thinking, friendly, team-oriented individuals working in a fast-paced, positive environment. In this role, you will be responsible for supporting our clients, remote editors, and in-house staff by providing exceptional customer service.

You will multitask throughout the day by managing emails, live chats, the telephone system, and our company-specific computer programs. This role is for a self-starter with strong initiative, good communication skills, a good work ethic, and the desire to ensure that the needs of our clients and staff are met.

If you have the desire to begin your career with an ambitious online company, then this job is for you!

Who you are:

(Required)

  • Have a working knowledge of various programs and document types (Microsoft Word, PDF, OpenOffice, Microsoft Excel etc.)
  • Possess excellent reading, writing, and communication skills
  • Have strong multitasking skills with the confidence to make decisions independently
  • Able to think outside the box, read between the lines, and think on your feet in high-pressure situations
  • Can work independently and follow instructions to manage a full scope of responsibilities with minimal supervision
  • Possess resourcefulness and a problem-solving aptitude
  • Have a good sense of humor
  • Can take initiative and make suggestions to improve processes and ensure an excellent client experience
  • Have the desire to expand your skills beyond customer service in order to grow with the company

 (Preferred)

  • Have a college or university degree
  • Are bilingual, preferably in Chinese
What you will do:
  • Work a combination of days, afternoons, weekends, and holidays, as provided in a monthly schedule
  • Efficiently and accurately monitor email-based communication with clients and staff
  • Respond to client queries via live chats
  • Monitor the telephone system and field calls as required
  • Multitask and balance various client/staff questions and issues and handle them according to company guidelines
  • Complete a daily task list while balancing assigned office duties
  • Follow an ISO-certified manual to provide an exceptional customer service experience for clients and staff
Who we are:
  • A small team of customer service agents working in a profitable and rapidly growing company
  • Always striving to be innovative and fast moving and are passionate about getting work done right
  • Focused on working collaboratively to grow and learn together 
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Search Engine Optimization (SEO)/Web Specialist

Scribendi seeks an enthusiastic, motivated, analytical, and results-driven superstar to join our marketing team. We are looking for a passionate individual with strong knowledge of SEO, internet marketing, and web development to help develop and execute our digital marketing strategy in order to support the expansion and growth of the company.

On a day-to-day basis, you will use your skills and creativity to solve web marketing challenges pertaining to communications, branding, SEO, and creative design. If you are obsessed with website conversion rates, UX, and SEO, this job is for you!

Who you are:

(Required)

  • Have a bachelor's degree in marketing, computer science, or a related field
  • Have expert knowledge of SEO strategies and techniques and HTML and web technologies
  • Have a proven history of success in SEO and are up to date with the latest trends and best practices in SEO
  • Have a passion for search engine technologies and algorithms
  • Have expertise in and an understanding of web marketing tools and platforms (e.g., Google AdWords, Google Analytics, Google Optimize, SEMrush)
  • Have web design and development skills

(Preferred)

  • Have a strong analytical background with extensive experience in synthesizing data into actionable results in a direct-to-consumer ecommerce environment
  • Have experience with social media advertising
  • Have expertise in Adobe Creative Cloud (especially Photoshop, InDesign, and Illustrator)
  • Can read and write Chinese (a major plus)
What you will do:
  • Work with the executive team, marketing team, and web developers to design, implement, and execute a company-wide SEO marketing strategy
  • Monitor and analyze SEO tracking and reporting
  • Optimize website conversion rates and increase company ROI
  • Assist with new product development and service promotions
  • Support the executive team by analyzing data, identifying trends, and sharing insights to achieve marketing targets
  • Work closely with other departments to identify high-value customer segments, tailor online marketing content, and optimize landing pages for paid search engine marketing campaigns
  • Continually seek out additional opportunities and new methods to advance the Scribendi brand in the marketplace
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Search Engine Marketing (SEM) Specialist

Scribendi is seeking a Search Engine Marketing (SEM) Specialist to join our marketing team. We are looking for an analytical and results-driven individual to join our young marketing team and lead paid search marketing activities.

The ideal candidate will have specific experience and success in managing online paid search campaigns for ecommerce companies. They will be intimately familiar with the most popular search platforms, such as Google, Bing, Yahoo, Baidu, Yandex, Naver, and others. They will have demonstrated the ability to work autonomously and deliver results.

If you are obsessed with conversion rates and double-digit growth and believe that everything should be measured, this job is for you.

What you will do:
  • Develop, execute, and manage the company's SEM strategy, working directly with the CEO and the content marketing team
  • Analyze data, identify trends, and develop insights to achieve maximum ROAS in paid search campaigns
  • Monitor and analyze cross-channel conversion data to optimize the media mix and identify new growth opportunities
  • Manage campaign expenses, stay on budget, estimate monthly costs, forecast revenue, and reconcile discrepancies
  • Perform ongoing paid keyword discovery, expansion, and optimization and research and analyze competitor advertising links
  • Work closely with other departments to identify high-value customer segments, tailor online marketing content, and optimize landing pages for paid SEM campaigns
Who you are:
  • Bachelor’s Degree
  • 4+ years of marketing experience or experience in a quantitative, test-driven field
  • 3+ years of hands-on SEM/PPC experience and proven success managing large-scale ecommerce campaigns
  • AdWords certification

(Preferred)

  • Proven record managing a monthly SEM budget of $30K+, focused on customer acquisition/ROAS
  • Expertise and understanding of critical SEO and PPC tools and platforms (e.g., Google AdWords and Google Analytics)
  • Up-to-date with the latest trends and best practices in search engine marketing
  • Strong analytical background with extensive experience in synthesizing data into actionable results in a direct-to-consumer ecommerce environment
  • Web developer skills is a plus
  • Reading and writing Chinese is a major plus
Employment type:
  • Three days per week, on-site or remote, with one day/week onsite

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Web Application Developer

We are seeking a versatile Web Application Developer to join our IT team. At Scribendi, you will participate in mission-critical projects and join a small group of forward-thinking software developers working in an agile environment.

You will work with cutting-edge technologies, learn how they are applied in the ecommerce sector, and collaborate extensively with stakeholders and the development team to achieve ambitious goals.

This role is for a fearless self-starter with good communication skills, work ethic, and the ability to participate in all aspects of the software development lifecycle. If you dream of creating software that can quickly have a real impact, this job is for you.

Our team style:
  • We are a small team of developers working in a profitable and rapidly growing company
  • We strive to be innovative and fast-moving and are passionate about getting things done right
  • We work collaboratively to grow and learn together 
  • We are not afraid of difficult problems but carefully choose what we spend time on 
What you will do:
  • Develop high-volume, highly available, and distributed production web applications
  • Provide technical guidance, support, and technical mentorship to other members of the software development team, including code and documentation reviews
  • Provide input on infrastructure design for highly available and scalable production applications
Who you are:
  • Have a minimum of three years of professional experience deploying software in production environments
  • Ability to write high-quality code that promotes reuse and readability and uses current best practices
  • Strong grasp of relational database systems, OOP, MVC web frameworks, and web application security principles
  • Have a good sense of humour

 (Preferred)

  • Act as a Technical Lead as required, including but not limited to assisting the project lead in allocating tasks to team members and exercising initiative and sound judgment in the execution of project plans and schedules
  • Experience developing high-volume, highly available, and distributed production applications using microservices and containerization technologies, such as Docker and Kubernetes
  • Have high-level knowledge of the DevOps development lifecycle and software development methodologies
Technologies we use:
  • HTML5, CSS3, SASS
  • JavaScript, jQuery
  • PHP, C#, Python, Perl, Node.js
  • MySQL, MongoDB, Redis, Doctrine
  • Twig, Smarty, Jade
  • Apache, Nginx, Linux
  • SVN, Git, Bitbucket
  • Symfony, Wordpress, Bootstrap, Composer
  • Microservices, Docker, Kubernetes, RabbitMQ
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Natural Language Processing DevOps Engineer

We are seeking a dynamic, innovative thinker who is looking for a tremendous opportunity to solve some of the language industry’s most exciting problems. You will be a key member of a small and versatile team.

If you are determined to show the world the power of natural language processing and you revel in the opportunity to execute a project from start to finish, this is the job for you!

Our team style:
  • We are a small team of developers working in a profitable and rapidly growing company
  • We strive to be innovative and fast-moving and are passionate about getting things done right
  • We work collaboratively to grow and learn together 
  • We are not afraid of difficult problems but carefully choose what we spend time on 
What you will do:
  • Implement automated processes to efficiently deploy deep-learning models in production
  • Collaborate with IT and software development engineers
  • Research, design, implement, and validate cutting-edge algorithms to analyze diverse sources of data to achieve targeted outcomes
  • Perform data studies of new and diverse data sources
  • Conduct modeling and experimental design
  • Test and validate predictive models
  • Design, modify, and build new data processes
  • Generate algorithms and create computer models
  • Implement new or enhanced software, designed to access and handle data more efficiently
Who you are:
  • M.Sc. or Ph.D. in Computer Science (or similar) with two years of industry experience in machine learning/deep learning
  • Experience in deploying deep-learning models in production
  • Experience with one or more general purpose programming language, including but not limited to Java, Lua, and Python, as well as experience with the Torch, Tensorflow, Pytorch, and Theano frameworks
  • Ability to write clear, concise, well-structured, and well-organized code
  • Strong communication skills (orally and in writing)
  • Experience with microservice architecture
Employment type:
  • Full-time

Please apply with a resume and cover letter to scribendi (dot) hr (at) scribendi (dot) com detailing your experience in relation to the above-stated job requirements as well as your salary expectations. 

Telecommute Positions

Editor/Proofreader

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As one of our talented remote editors, you'll have the ability to work from home while choosing the types of assignments that interest you. You can interact with both in-house and other remote staff through online forums and company newsletters and memos, and you'll also receive free training and <incentives that can be redeemed at online retailers. You won't have any of the hassles of bidding or pitching to clients, and you will have job security and be paid promptly.

Working with Scribendi requires a moderate level of computer and Internet knowledge. You need to be comfortable downloading and uploading files, attaching files to emails, saving and finding files on your computer, transferring files, renaming files, and using a website interface. You should have a good working knowledge of the major document file formats and their associated software programs. As we also sometimes get documents that misbehave, some ability to troubleshoot technical problems is helpful.

Standard qualifications:

Proofreading Course
  • A university degree in a relevant field
  • At least three years of experience in editing, writing, document production, or language teaching
  • Native-level English ability
  • Excellent reading comprehension skills and the ability to follow written instructions and work independently
  • Be absolutely fanatical about meeting deadlines
  • An average editing/proofreading speed of 1,000–1,500 words per hour
  • Microsoft Word 2010 or later on a secure PC (not Mac) computer
  • Broadband/high-speed Internet access
  • The ability to accept payments in your own account in US dollars using PayPal.com; please review PayPal's international payment network for more details

Preferred qualifications:

  • A graduate degree in a relevant field
  • Access to additional word processing/document production software (e.g., Star/Open Office, Word Perfect, Open Office, LaTeX, Acrobat, Final Draft, Publisher, PageMaker)
  • In-depth knowledge of one or more style guides (e.g., Chicago Manual of Style, Turabian, APA)

Please note that applications for this position are NOT accepted by email. Please do not call or email for more information about a position or to discuss an application. Please read the Employment FAQ before applying, and please note that only applicants selected for evaluation will be contacted. 

 Apply Now


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