About Us

Scribendi Headquarters

Our History

Founded in 1997, Scribendi is one of the world's oldest and largest online editing and proofreading companies. Our primary goal is to provide clients with fast, reliable, and affordable language services.

Scribendi was founded by Chandra Clarke and Terry Johnson, and it was acquired by MAGNUM Capital Partners in 2017. Since our inception, we have focused on innovation, customer service, and high-quality editing and proofreading. We have edited more than 1.3 billion words and processed more than 400,000 orders.

Our Editors

High-quality and personalized editing services can result in an author being published, a business professional landing that big client, or a student receiving a university degree or college diploma. And that's why, here at Scribendi, we only employ the most experienced and highly educated editors.

Scribendi Staff

With more than 300 editors, we have experts in a vast array of subjects and fields, including business communication, academic editing, medical and scientific editing, ESL editing, publishing and manuscript editing, and resume editing.

Our editors are unrivaled in experience and education, and we take our reputation for employing only the best very seriously. Our extensive screening process ensures that we recruit top-notch editors, and our high level of employee engagement means that we retain them.

Our editors are:

  • Highly educated, many with master’s degrees and PhDs
  • Published academics in a variety of technical and non-technical fields
  • Published authors, whether in fiction or non-fiction
  • Experienced editing and proofreading professionals
  • Fluent in all academic style guides and comfortable with specific corporate style guides
  • Strictly native English speakers
  • Committed to rigorous quality assurance standards, which are ISO certified
  • Continuously undergoing training and being coached for their own professional development
  • Trained using a rigorous in-house training program, which takes more than 100 hours to complete, to ensure consistent, high-quality editing

Since 1997, our hand-picked, elite editorial team has been processing hundreds of thousands of orders from around the world.

Our Mission

Editing and proofreading are so much more than language correction. We believe that quality revision services directly contribute not just to the success of a project but also to the success of an individual. At Scribendi, we help writers reach their highest potential.

When Scribendi reviews an admissions essay, we help someone get into the school of his or her dreams. To say that this has a profound impact on that person's career path or personal life—whom he or she ends up meeting, befriending, or marrying—is no exaggeration.

When we edit a journal article, our work can help get an author published. In this way, Scribendi is helping add to the incredible wealth of human knowledge. More than that, we are leveling the academic playing field. By helping someone in a developing country express himself or herself clearly in English, Scribendi ensures that the work will be judged on merit, not linguistic issues.

When we clarify business communications, we can help settle disputes, prevent misunderstandings, "seal a deal," or explore new, potentially lucrative markets. Our work has a pronounced and direct effect on the bottom line, and by extension, the economy.

And when we help an author with his or her first book, or first play, we act as midwives, helping to bring a wonderful invention of the mind—a creation—to life.

Yes, what we do at Scribendi is so much more than polishing and revising.

It is helping the world communicate more clearly, one comma at a time.

Our Management Team

In addition to our highly educated and experienced editors, we have a team of over 20 in-house customer relationship specialists, sales representatives, IT professionals, and key management personnel who ensure that our customers are satisfied and daily operations run smoothly.

Patricia Riopel, President, BA, MBA

Patricia Riopel

Patricia holds a BA in Commerce from McGill University in Montreal and an MBA from IESE Business School in Barcelona. Before assuming her role as the president of Scribendi, she launched and operated financial institutions in tough business environments in Africa and Latin America for the Desjardins Group, cultivating her business experience across various departments, including operations, human resources, accounting, finance, and risk management. She also acted as a controller for Distex M&M Inc., a Montreal-based distribution company. Patricia now brings her extensive knowledge to her leadership role at Scribendi. Along with her passion for business, she enjoys competitive team sports and played varsity volleyball for her alma mater.

Enrico Magnani, CEO, MBA, MSc

Enrico Magnani

Enrico holds an MBA from IESE Business School in Barcelona and an MSc in Physics. His diverse education is reflected in his career path, as he has acted as a management consultant for projects of strategic importance to large corporations in the telecommunications, grocery retail, travel, aerospace, banking, and energy sectors. Enrico has also worked with businesses in the distribution and clean-tech sectors, and he co-led the launch of a tech-based ride-sharing company. Outside the office, Enrico is an avid triathlete, and, in 2006, he completed an Ironman in 10 hours and 42 minutes in Zurich, Switzerland.

Sara Pegg, Director of Operations, BA, CHRP

Sara Pegg

Sara has more than 10 years of experience in the ESL and editing and proofreading industries. She has a BA in Psychology, and through her studies and subsequent professional development, Sara has honed her technical expertise. She has applied this knowledge and her experience in the ESL industry to the continual improvement of our processes, ensuring that our commitment to quality produces an outstanding customer experience. In her role at Scribendi.com, Sara oversees daily operations, HR, occupational health and safety, quality management, and organizational strategy. Outside the office, she enjoys hiking, travelling, and reading literary fiction.

Bryan Russell, Editorial Quality Manager, BA, BEd, MA

Bryan Russell

Bryan has a BEd (primary and junior grades; senior English) and a BA and MA in English and Creative Writing. A former grade school teacher (child herder) and bookstore owner (book herder), Bryan is a published writer and an experienced editor with fifteen years in the field (well, they mostly occurred at a desk—fields were few and far between). As the Editorial Quality Manager for Scribendi, Bryan works as a lead editor and ensures that the company as a whole provides consistent, high-quality work, maintaining stringent assessment practices to ensure that the highest standards are met. In his (very limited) spare time, he cartoons, writes fiction, and tries to corral his five children.

Bill Johnson, IT Manager

Bill Johnson

A Chatham native, Bill studied computer programming at St. Clair College, where he earned the highest GPA in his graduating class. After graduation, he founded a freelance software and web development company, which allowed him to hone his skills designing databases, building content management systems, and programming custom software for clients around the world. Bill is now the IT manager at Scribendi and acts as lead developer on all programming projects, including new proprietary software, new web properties, and a custom CRM system. When he's not at work, Bill enjoys the outdoors, fitness, and spending time with his family and friends.

Contact Us

You can get in touch with us by email and online using our contact form. Would you like us to call you? In the form, leave your phone number and ask us to call you. One of our customer relationship specialists will call you within 12 hours. Note that our customer relationship specialists will call you between 7:00 a.m. and 10:00 p.m. EST (GMT -5). If this does not correspond to your availability, please fill out the online form on our contact page and we will email you within 12 hours.

Scribendi Inc.
405 Riverview Drive, Suite 304 
Chatham ON N7M 0N3 
Canada

Telephone: +1 (519) 351 1626

Proud to be Part of Chatham-Kent