English as a Second Language FAQ
My English is very bad, and I need to have it perfect in this document. Can you help?
Definitely. Just go here and select the appropriate service.
I live in another country. Can I still use your service?
Yes! Scribendi is a global company in every sense of the word. As long as you have a valid credit card or PayPal account or can arrange payment via check or money order, you can use our services.
Do you have editors who know/understand UK English/International English/US English?
Yes, we know all about metres and meters, humour and humor, and spanners and wrenches. Just specify what type of English we should be using when you place your order.
How long will it take to get my document back?
That depends on the service you order! We offer the following turnaround times for proofreading and editing:
- Same-Day/Overnight Premium Service: Within 8 hours (for documents of 3,000 words or less)
- 24 Hour Service: Within 24 hours (for documents of 7,000 words or less)
- 48 Hour Service: Within 48 hours (for documents of 20,000 words or less)
- 72 Hour Service: Within 72 hours (for documents of 30,000-40,000 words or less)
- 1 Week Service: Within 1 week (for documents of 50,000-75,000 words or less)
- Larger documents: Rule of thumb for proofreading and editing = 50,000 words per week.
What are your business hours?
Our Web site is open for orders 24 hours a day, 7 days a week. Our editing staff are based all over the world, so they're also on duty 24/7. Our administrative staff are available between 9 a.m. and 6 p.m. EST (GMT -5); we generally answer all emails within 24 hours, if not sooner.
How do I figure out my word count?
See our How Do I...? FAQ

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