About Us FAQ

How long have you been in business?

We've been in business since 1997.

What are your credentials? Are you guys qualified to handle my manuscript/document?

Before we'll even consider hiring them, all our editors and proofreaders must, at a minimum:

  • Have a university or college degree
  • Have at least three years professional experience as an editor or proofreader
  • Be native speakers of the language they edit or proofread
  • Provide samples of their editing and proofreading work
  • Pass a language certification test

A typical Scribendi Word Warrior has two or more degrees, more than 15 years professional experience, and is published in his/her chosen specialization, be it romantic fiction or molecular biology.

You can also see a long list of recent client testimonials on this page.

What are your business hours?

Our Web site is open for orders 24 hours a day, 7 days a week. Our editing staff are based all over the world, so they're also on duty 24/7. Our administrative staff are available between 9 a.m. and 6 p.m. EST (GMT -5); we generally answer all emails within 24 hours, if not sooner.

Are you guys actual human proofreaders and editors or is it all done by machine/software?

It's real, live human beings doing the work here.

Is your Web site secure?

Scribendi uses industry standard (128-bit SSL) encryption for communications between your computer and our Web site. This is the same strength as most cash machines (ATMs) and many retail stores.

How can I get in touch?

If you've read ALL our FAQs and the rest of the Web site, and still have a question, see our contact page for details on how to get in touch. But please do read all our FAQs first! We've worked hard to make them comprehensive, and chances are you'll find your answer in there somewhere.

Where are you located?

We're here, we're there, we're everywhere! Seriously, we have offices all over the globe. Our headquarters, though, which is where all communications are channeled, is based in Canada. If you've read all our FAQs, and still have a question for us, see our contact page for details on how to get in touch.

Just what is a "Scribendi" anyway?

Scribendi comes from a Latin phrase, cacoethes scribendi, which means "the urge to write."

Are you hiring?

Please see our employment page for details.