The Southwest Airlines Way
[ Larger Image ]

The Southwest Airlines Way

by Jody Hoffer Gittell
Kindle Edition: 300 pages
Publisher: McGraw-Hill Education

List Price:

Buy from Amazon

Editorial Reviews

Product Description

"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry."



--Gerard Arpey, CEO, American Airlines



"Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times."



--Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program



In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to:



Product Description

"If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry."



--Gerard Arpey, CEO, American Airlines



"Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times."



--Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program



In an industry with losses in the billions, Southwest Airlines has an unbroken string of 31 consecutive years of profitability. The Southwest Airlines Way examines how the company uses high-performance relationships to create enormous competitive advantage in motivation, teamwork, and coordination among employees. It then goes further to show how any company can foster these powerful cooperative relationships and explains how to:



Related Titles


Scribendi offers Books and Software in association with Amazon.com. Portions copyright Amazon Inc. and its affiliates used under license.

BBB Accredited Business Quality Assurance - Scribendi is ISO 9001:2008 Certified